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How It Works
We know how support should work. Creating support software for the past 4 Years and provide professional support with it we know exactly how a support platform should be. Our Live Chat 3 has also completely build into HelpDesk 3 so you will not just have a professional support solution you also have one of the best self hosted Live Chat solutions on the market. Thanks to more than 6500 customers using our previous versions we have now created a support platform masterpiece. Live Support Chat, Engage, Standard responses, OpenAI from ChatGPT, Share files in Chat conversations, Transfer Chat Conversations, Create a Support Ticket from a Chat conversation, Support Tickets, Email to Tickets, Tickets and Emails are pulled in nicely and secure, a complete content management system with file and image manager, multi language ready throughout, FAQ articles, Blog system with comments, custom fields, custom ticket status, custom priorities, a client management and billing system with credit card, Stripe, YooKassa, Paystack and Paypal checkout are just a few features of HelpDesk 3.
